Terms & Conditions

You represent and guarantee that:

• check_circleYou meet the legal age to form binding contracts in California;
• check_circleYou are legally authorized to act on behalf of all Travelers you represent; and
• check_circleAll information provided by you or any traveler in your group is true and correct.

You are required to pay the deposit or full payment as requested at the time of booking.

It is your responsibility to carefully review all booking documents, such as confirmation invoices and other travel certificates. If you find any inaccuracies, contact us immediately to request corrections, which may be allowed for a limited time period.

It is important that you review the payment instructions and due dates we provide upon booking, as they are integral to your contract.

The booking you make with us is subject to the fare rules, terms, conditions, and policies of the airlines.

We act solely as an intermediary between you and the Supplier and are not responsible for the acts, omissions, or financial standing of any Supplier.

When making your bookings, you are required to pay the full amount, or the requested deposit, and the remaining balance must be paid by the given due date.

If you fail to pay the requested amount by the due date, it may result in:

• chevron_rightautomatic cancellation of your booking;
• chevron_rightforfeiture of deposits;
• chevron_rightcancellation fees in accordance with Section 7;
• chevron_rightif booking a Package where we are the organizer, our cancellation policy will apply.

Missing or refusing payment may result in a cancellation initiated by you.

Purchasing a discounted or promotional fare comes with some restrictions such as non-refundable deposits or limited changes. Making any alterations may result in additional costs.

You acknowledge that professional travel planning requires significant time and expertise.

Any type of fee, such as a Consultation, Planning, or Travel Management Fee, is fully earned upon payment and is non-refundable, provided it is disclosed prior to payment.

All pricing and availability are subject to change due to exchange rates, fuel surcharges, supplier pricing, market conditions, or other external factors.

The fee we charge as professional planners, as well as our design services, remains non-refundable.

We offer you an effortless experience with accuracy in our website content, brochures, and advertising materials; however, errors may occasionally occur.

It is within our right to correct pricing or other details before a booking is confirmed.

Verification of the accuracy of all your travel details at the time of booking is required.

It is your responsibility to review all confirmations, invoices, and travel documents. All names must match government-issued identification. We are not liable for any errors resulting from your failure to review your documents.

Traveler names must match the passport or government ID used for travel.

It is your responsibility to provide accurate personal information.

It is included in your responsibility when any costs or penalties arise due to incorrect traveler information.

You get many services directly from the independent Suppliers, and their terms play a significant role in your contract.

Supplier terms may limit or exclude their liability.

The conditions and rules of the airline also apply to your booking.

Any baggage allowances and excess charges are determined by the airline.

The cancellation policies of Suppliers are disclosed and strictly apply to your booking; they vary from airline to airline.

You can submit cancellation requests for your bookings via email with a read receipt. Refunds or credits, if permitted, are issued according to Supplier policies. Processing timelines vary.

Bookings that are already used partially or include 100% cancellation penalties are non-refundable.

You can request refunds or credits from Suppliers during any emergencies or unforeseen events. However, an approval for the same is solely at the Supplier's discretion.

If the cancellation of your booking is performed by the Supplier, we will notify you promptly and assist in seeking alternatives, but we are not responsible for losses or damages resulting from Supplier actions or insolvency in such cases.

It is your responsibility to provide all required documents, including passport, visa, health, and immigration documents.

Make sure your passport is valid for the duration required by destinations. Many destinations require passports valid for at least 6 months beyond your return date.

Missing any required documents may cause airlines to refuse you from traveling.

You agree to reimburse us for fines or costs resulting from non-compliance.

We hold the right to modify these Terms and Conditions at any time.

The version in effect at the time of booking will apply to your contract.